Terms & Conditions

Last updated: 10 June 2026

1. Who we are

SellerBoost AI ("SellerBoost", "we", "us", "our") is operated by Rodrigo Paiva, a sole trader (ditta individuale) based in Italy, registered under VAT number (Partita IVA) 14647770966. You can contact us at contatti@bialab3d.it.

By accessing or using the SellerBoost service (the "Service"), you ("you", "the user") enter into a binding agreement with Rodrigo Paiva on these Terms & Conditions ("Terms").

2. Acceptance of these Terms

By creating an account, accessing or continuing to use the Service, you confirm that you have read, understood and agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it. If you do not agree, you must not use the Service.

3. The Service

SellerBoost AI is a web application that helps online sellers generate SEO-optimised titles, descriptions, tags and related listing assets using artificial intelligence (large language models). Premium plans unlock additional features such as competitor analysis and multiple title variations.

4. Accounts and accuracy

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must be of legal age in your jurisdiction to enter into this agreement.

5. Acceptable use and misuse

You agree not to:

  • use the Service for any unlawful, fraudulent or abusive purpose;
  • send spam, phishing or unsolicited commercial communications;
  • infringe any intellectual property, privacy or other rights of third parties;
  • probe, scan or test the vulnerability of the Service, breach security or authentication, or interfere with its operation (including via malware, denial-of-service or automated scraping);
  • resell, sublicense or redistribute the Service or its outputs as a stand-alone product;
  • reverse-engineer, decompile or attempt to extract the source code or underlying models of the Service, except as permitted by mandatory law.

6. Generative AI — rules specific to AI features

SellerBoost uses third-party large language models to generate text. Because AI outputs are probabilistic, the following rules apply.

6.1 Prohibited content

You must not use the Service to generate, request or distribute:

  • illegal content of any kind;
  • hate speech, harassment, sexual content involving minors, or content inciting violence;
  • deepfakes or misleading impersonations of real people or brands;
  • malware, exploits or instructions to commit crimes;
  • prompts intended to jailbreak, manipulate or extract system prompts or training data.

6.2 Your responsibility for inputs and outputs

You are solely responsible for the prompts and inputs you submit, the outputs you choose to use, and the rights you hold over any content you upload. You must verify the accuracy, legality and suitability of any AI output before using it commercially (for example, before publishing a generated title or description online).

6.3 Intellectual property in inputs and outputs

As between you and us, you retain ownership of your inputs and of the outputs generated for your account, to the extent such ownership is legally possible. You grant us a limited, non-exclusive licence to process inputs and outputs solely to operate, secure and improve the Service. If a rights-holder believes content generated through your account infringes their rights, they may contact us at contatti@bialab3d.it and we will take down infringing content and may suspend repeat infringers.

6.4 Content moderation

We may, at our sole discretion, refuse, filter, restrict or remove prompts or outputs, and suspend accounts, where we believe these Terms or applicable law are being violated.

6.5 Accuracy disclaimer

AI outputs may be inaccurate, incomplete or out of date. The Service is provided for general SEO assistance only and is not a substitute for professional legal, tax, medical, financial or other regulated advice. Do not rely on outputs for decisions that require professional oversight.

7. Intellectual property

The Service, including all software, design, branding, documentation and underlying technology (excluding your inputs and third-party models), is and remains the exclusive property of Rodrigo Paiva. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms and your chosen plan.

8. Payment, subscriptions and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Billing, taxes (including EU VAT), invoicing, payment methods, cancellations and refunds are governed by the Paddle Checkout Buyer Terms and by our Refund Policy. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand through the Paddle customer portal.

9. Service level and availability

We aim to keep the Service available and functioning, but we do not guarantee that it will be uninterrupted, timely, error-free or free from security incidents. The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

10. Suspension and termination

We may suspend or terminate your access to the Service, with or without notice, in case of: material breach of these Terms, non-payment, suspected fraud or security risk, abusive use, or repeated or serious violations of our acceptable use rules. You may cancel your subscription at any time through the Paddle customer portal; access continues until the end of the current billing period.

Upon termination, your right to use the Service ends immediately. We will retain or delete your data in accordance with our Privacy Notice.

11. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service in any 12-month period is limited to the fees you paid to us (via Paddle) for the Service in that period. We are not liable for indirect, consequential, special or incidental damages, including loss of profits, revenue, data, goodwill or business opportunities. Nothing in these Terms excludes liability for fraud, death, personal injury or any liability that cannot be excluded under applicable law.

12. Indemnity

You agree to indemnify and hold us harmless from any claim, loss or cost (including reasonable legal fees) arising from your inputs, your use of outputs, your violation of these Terms, or your violation of any law or third-party right.

13. Changes to the Service or these Terms

We may update the Service and these Terms from time to time. Material changes will be notified by updating the "Last updated" date and, where appropriate, by email or in-app notice. Continued use after the changes take effect constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of Italy. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the competent courts of Italy, without prejudice to any mandatory consumer protection rights you may have in your country of residence within the EU.

15. Miscellaneous

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition or sale of assets. Neither party is liable for failure to perform due to causes beyond reasonable control (force majeure). If any provision is held unenforceable, the remaining provisions remain in effect.

16. Contact

Questions about these Terms can be sent to contatti@bialab3d.it.